Privacy Policy | Singer Finance (Lanka) PLC

Singer Finance (Lanka) PLC is committed to protecting the privacy, values, confidentiality, and rights of all our customers. This policy sets out how Singer Finance uses any information collected from you and how we protect the information gathered when using our wide range of products including this website (www.singerfinance.com) Social Media & Mobile Applications.

How we collect information

Generally, we collect personal information directly from you. Information is collected from you when you request/apply for a product or a service from us. We may also collect information using the following methods also. Advertising/Marketing campaigns, by conducting online and offline surveys, through direct emails received to us from you, by the response received to our campaigns, through information received when you visit our website, direct interactions in person with our staff/agents when you visit Singer Finance branches.

We also may collect information using third party services such as:

• Referees and guarantors, you have listed in the application when applying for services,
• Credit Information Bureau (CRIB)
• Website usage
• Mobile app usage

Our site uses forms for customers to sign up, log in, apply for products, request information. We collect contact information like their Name, Employee details, Job title, Telephone numbers, National Identification numbers, Address/Location details, and E-mail addresses. Contact information from the order form is used to get in touch with the visitor when necessary.

What we collect

• Name
• Address
• Phone number
• Email
• National Identity Card number
• Employment details
• Device information
• Location information
• Contact details
• SMS information

Why we collect personal information

• Meet our legal obligations
• To access your creditworthiness
• To process your application for goods or services we provide
• Training and development purposes to elevate the service standards
• For research and development purpose in order to improve our service levels

Security of information collected

Singer Finance will not use the information received from visitors through www.singerfinance.com, its affiliated social media pages, mobile applications, information collected directly or using third parties for any purpose other than for the purpose mentioned in this policy and will not divulge information received to any third party, in any form.

SFIN Mobile App

You will register with us using your Facebook or Google identity (“Third-party Sites”). You understand that, by creating an account or by registering through Third-party sites, we and others will be able to identify you by your CASHe profile. However, we will not be liable under any circumstance for the generation of your profile or the information you provide therein. CASHe will also not be liable for the photographs and data that the Users might upload, the use and misuse thereof. We will ask for your bank account details only for the Service.

Trade Marks

Singer Finance Lanka PLC referenced in this site are registered trademarks of Singer (Sri Lanka) PLC.

Copyrights

All materials, that are part of this site are copyrights & / or other intellectual property owned, controlled, or licensed by Singer (Sri Lanka) PLC or its suppliers & protected by copyright laws.

Contacting The Website

If you have any questions regarding this privacy statement, the practices of this site, or dealings with this website you can contact us here.